(866) 941-7975

If you have questions or need help, we are here to assist you.

Email: customer.care@southwestpl.com
Local Phone: 713-341-3015
Toll Free: 1-866-941-SWPL (866-941-7975)
Fax: 713-341-3018
Toll Free Fax: 1-866-577-0423
Customer Service Hours: Monday-Friday 8:30AM - 5:30PM CST

Mailing Address:
Southwest Power & Light
Attention: Customer Care
PO Box 3079
Houston, TX 77253-3079

Power Outages & Emergencies

Houston and surrounding areas:
CenterPoint Energy
Toll Free Phone: 1-800-332-7143 or 713-207-2222

Dallas/Ft Worth and surrounding areas:
Oncor (formerly TXU Electric Delivery)
Toll Free Phone: 1-888-313-4747

West Texas: Texas New Mexico Power
Toll Free Phone: 1-888-866-7456

North Texas: AEP - North
Toll Free Phone: 1-866-223-8508

South Texas: AEP - Central 
Toll Free Phone: 1-866-223-8508

Sharyland Area: Sharyland Utilities, LP (Mission/McAllen areas)
Local Phone: 956-687-5600

Sharyland Utilities, LP (Brady, Celeste, Colorado City, and Stanton areas)
Toll Free Phone: 1-800-442-8688

Great Texas Electricity Rates with
Outstanding Customer Support, by Texans for Texans.

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